Payment Cycle
Payment Cycle as a Urbancooper seller, we prioritise prompt payments. Your payments are under settlement process after your product is dispatched, ascertaining an expeditious turnaround time.
Our payment cycle initiates when your product is picked up, and you can expect to receive your payment in as expeditious as 5* days. Payments are securely transferred directly to your registered bank account, with Urbancooper fees deducted accordingly.
* Payment schedules are seller tier dependent. Payments are released at the earliest date from the date of dispatch. Login to your Urbancooper seller account to know your payment schedules.
Fee Type
The Urbancooper rate card aims to make doing business with Urbancooper cost-effective for you while simultaneously boosting your business. It is designed to be straightforward, easy to understand, and highly competitive. At Urbancooper, the fees charged vary based on the category of products you sell, the shipping method you choose, and the selling price of your products. To access the rate card, create your seller account to view it on the seller dashboard. There are two types of fees applicable:
Fixed Fee (Platform offering)
The fixed fee, also known as the closing fee, is determined by your seller tier within the Urbancooper tiering program and the type of fulfillment you choose as shown in the table below.These fees help support various aspects of the platform, including product innovations and overall improvements, thereby creating additional growth opportunities for sellers. By implementing a tiered structure for fixed fees, Urbancooper aims to continuously enhance its services and provide a better ecosystem for sellers to thrive and expand their businesses.
Darwin tier Non FBU FBU
Band IV 63 55
Band III 65 57
Band II 69 61
Band I 69 61
Please note that the information provided above is based on the standard rate card and is subject to change. While it encompasses the majority of categories, certain categories may be excluded from the details above. To obtain the accurate and up-to-date fixed fee applicable to your sales, we recommend logging into your Urbancooper seller account. By accessing your account, you can stay informed about the specific fixed fees that apply to your transactions.
Commission Fee (Category)
The commission fee is a percentage-based charge applied to the final selling price of your product on Urbancooper. This fee varies depending on the category your product belongs to. We've made commission fees consistent for both Fulfillment by Urbancooper (FBU) and Non-Fulfillment by Urbancooper (NFBU) orders, streamlining the process for sellers.
To obtain the accurate commission fee applicable to your product, we recommend logging into your Urbancooper seller account. By accessing your account, you can stay updated on the specific commission rates that apply to your products, as certain categories may have different commission rates not covered in the general information.
Direct Shipping by Seller
Urbancooper provides facility to seller to ship their own partner. In such case terms and condition will vary time to time chek with DSS policy
Non-Direct Shipping Fees (Weight & Location)
Urbancooper provides genuine shipping fee for all products for local & zonal shipping. The shipping fee is calculated based on the actual weight of the product or the volumetric weight, whichever is higher. Volumetric weight accounts for items that are lightweight but occupy a significant amount of shipping space. This approach ensures fair and accurate shipping charges are applied, taking into consideration the actual or volumetric weight of the products being shipped.
Volumetric Weight (kg) = Length (cm) X Breadth (cm) X Height (cm)/5000
Details Local Zonal National
0-500 grams 20 23 23
Incremental 500 grams, upto 1 Kg 25 29 29
+1Kg,upto 1.5Kg 20 20 30
+1.5Kg,upto 2Kg 10 20 20
+2Kg, upto 3Kg (For every 0.5 kg) 8 15 20
+3Kg, upto 12Kg (For every 1 kg) 8 12 18
+1Kg, beyond 12Kg (For every 1 kg) 4 5 8
Please note that the information provided above is based on the standard rate card and is subject to change. While it covers the majority of scenarios, certain exceptions may apply. To obtain the accurate and up-to-date shipping fee applicable to your sales, we recommend logging into your Urbancooper seller account. By accessing your account, you can stay informed about the specific shipping fees that apply to your transactions.
  • Local (Intracity): Item shipped within a city
  • Zonal (Intrazone): Item shipped within the borders of a zone (North, South, East, West)
  • National (Interzone): Item shipped across zones
How to calculate your gross margin?
The seller dashboard provides comprehensive information about the various fee types applicable to each sale, allowing you to understand the details thoroughly.
To calculate your gross margin for each sale, you can follow these indicative steps:
Total Urbancooper fees = Fixed Fee + Commission Fee + Shipping Fee (if applicable)
Gross Margin (excluding GST) = Selling Price of Product - Total Urbancooper Fees charged
Let’s understand with an example
You are a Gold Tier seller and have chosen Fulfillment by Urbancooper (FBU) as your preferred fulfillment choice. You are selling a saree on Urbancooper at ₹450 (selling price).

  • Step 1: Calculate Shipping Fees

    Geography: If you are selling the product from Ludhiana to a customer in Bengaluru, the national shipping cost will be applicable.

    Weight: The weight of the final packed product to be measured and relevant prices to be applied. If the weight of the packed product is 400 grams, the shipping cost is ₹16.

  • Step 2: Calculate Commission Fees

    Apply the percentage relevant to the product. Given that the selling price here is ₹450, a 4.5% commission fee will be applicable.

    4.5% x ₹450 = ₹20.25

  • Step 3: Calculate Fixed fees

    Since the seller here is a Gold Tier seller using FBF, the fixed fee will be ₹57.

  • Step 4: Total Urbancooper fees

    ₹16 + ₹20.25 + ₹57 = ₹93.25

  • Step 5: Calculate gross margin

    Selling price = ₹450

    Urbancooper Fees = ₹93.25

    Gross Margin = ₹450 - ₹93.25 = ₹356.75

Note: The figures mentioned above are for illustrative purposes only and are intended to provide a general understanding. Actual fees may vary based on factors such as the specific services selected, precise dimensions/weight/volumetric weight, category classification, additional services utilized, recent rate card updates, applicable GST, and other factors. While the provided information covers a broad range of scenarios, certain exceptions may apply. To obtain accurate and up-to-date information on the fees applicable to your sales, we recommend logging into your Flipkart seller account. By accessing your account, you can view the specific fees applicable to your products and transactions.