General

Urbancooper is a new to indian market provides leading e-commerce platform. By selling on Urbancooper, the platform fee and comissioning at Urbancooper is also low, providing a lucrative opportunity for sellers.

Selling on urbancooper.com is a simple process. Create an account with your GSTIN, valid mobile number, email ID, bank account, and address details. List your products on the platform and manage orders. You can choose to pack and ship the products yourself or utilise Urbancooper's Fulfilment by Urbancooper (FBU) service for hassle-free logistics management. Payments are disbursed within 5* days from the date of product dispatch

To start selling on urbancooper.com, you only need a minimum of 10 product to list. However, it is recommended to have more products to leverage the wide customer reach and trust of Urbancooper users.

urbancooper.com offers a wide range of categories for sellers to choose from, including clothing, electronics, intimation jewellery, home decors, books, mobiles, beauty products, kitchenware, and many more. However, some categories may require prior quality approval before going live on the platform.

To register and sell products on urbancooper.com, you will need the following details:

  • Business information
  • Contact details (email ID and phone number)
  • Tax registration details, such as GSTIN (mandatory for taxable products) and PAN (mandatory for Book Sellers)

Absolutely! You can sell on urbancooper.com without having a website. Once registered, you will gain access to the urbancooper Seller Hub, where you can list your products and start selling. Please note that urbancooper charges a small fee when your product is sold.

UCVerified by urbancooper is a special reliability program that offers additional visibility to your products. It includes extra quality checks and ensures faster delivery within 2-4 days. Having the UCVerified tag guarantees more orders, increased visibility, faster delivery, and higher quality standards. By obtaining the UCVerified badge, you can achieve better revenue and build trust with customers.

Currently, urbancooper allows sellers to offer only physical products for sale on the platform. However, as a third-party service provider, you can offer specific services to urbancooper sellers to assist them in growing their businesses.

Fees & Charges Calculate Selling Fees

As a seller on urbancooper.com, you have full control over the pricing of your products. You can set the price based on your business strategy and the market dynamics. The seller dashboard also provides analysis and recommendations to help you determine the optimal price for your products.

urbancooper.com does not charge any fees for listing your products on its platform. However, upon a successful sale, there is a small marketplace fee applicable as a percentage of the selling price. You can refer to the urbancooper Seller Fee details for more information.

No, there are no charges for listing your products on urbancooper.com. Listing your products is free of cost.

Once your product is picked up and successfully delivered to the customer, you will receive payment within as fast as 5* days. Payments are securely and regularly transferred directly to your registered bank account after deducting the relevant Urbancooper fees.

Managing Your Account

To list your products on urbancooper.com, you need to follow these steps:

  • Obtain brand approval from urbancooper's Brand Regulation Team.
  • Choose the appropriate category for your product
  • Provide detailed product information such as size, model, colour, brand, etc.

If you need any assistance or guidance, you can always reach out to the Urbancooper Seller Support Team

Managing orders on urbancooper.com is convenient with our seller dashboard. You have three options:

  • Pack and ship the orders yourself using your preferred packaging, marking them as 'ready to dispatch' within the given timeline. Our logistics partner will pick up the orders and deliver them to customers.
  • Use Fulfilment by urbancooper (FBU) service, where urbancooper handles the packaging and shipping for you.

To list products on urbancooper.com, you need to provide product details, set competitive prices, include high-quality images, manage your inventory, and provide accurate shipping information.

Yes, Urbancooper offers dedicated catalogue services to help sellers enhance their product images and descriptions. You can opt for Premium Catalog Services to ensure maximum visibility and customer trust. Additionally, the KYPC program provides image editing and product cataloguing services at an affordable price, giving your business a kickstart.

Services

Yes, urbancooper.com provides protection against fraud through the Seller Protection Fund (SPF) program. Sellers are eligible for monetary compensation for orders where the returned products have been damaged or missing.

Yes, customers can leave feedback and ratings for the products they purchase. Customer feedback is important as it helps build trust and credibility for the seller. Positive feedback and high ratings enhance the seller's reputation, attracting more customers and increasing sales. It also provides valuable insights for sellers to improve their products and services.

Yes, sellers are required to have GST registration to sell products on Urbancooper. For most categories, a regular GSTIN is mandatory. However, for the "Only Books" category, PAN (Permanent Account Number) is mandatory.

If you are facing any issues during the registration process, please provide your details in the form at the end of this section. Our team will promptly assist you with your registration.